Terms of service

The Gloaming Pantry is operated by Bloom Craft Reserve LLC. These terms apply to purchases made through our website and Shopify checkout.

Products and orders

Please review the product description, net weight, ingredients, and allergen information before ordering. Our products are made in small batches; the size, shape, and appearance of individual pecan pieces may vary. Product availability and pricing are shown on the relevant product page.

Orders are subject to product availability and acceptance. If we cannot fulfill an order, we will contact you and refund any amount paid for the unfulfilled items. If a material pricing or product information error affects your order, we will contact you before proceeding.

Prices and payment

Prices are in US dollars unless otherwise stated. Shipping charges, eligible shipping discounts, and any applicable taxes are displayed at checkout before you pay. Payment is processed through the payment options offered at checkout.

Shipping

We currently ship within California. Please read our shipping policy for shipping rates, dispatch information, and help with delivery issues. Dispatch and delivery estimates are not guaranteed arrival dates.

Order issues and refunds

Our refund policy explains food returns, damaged or incorrect orders, cancellations, and refunds. It forms part of these terms.

Your information

Please provide accurate contact and delivery details. Our privacy policy describes how personal information is collected, used, and shared when you use our store.

Using this website

You may use our website for lawful shopping and personal purposes. You must not interfere with the website, submit fraudulent orders, or misuse another person's information. Our original website content and branding may not be reproduced for commercial use without permission.

Updates and applicable law

We may update these terms for future orders. The version in effect when you place your order applies to that order. These terms are governed by applicable California and United States law, without limiting any mandatory consumer rights.

Contact

The Gloaming Pantry · Bloom Craft Reserve LLC
For questions about these terms or an order, contact jackson@thegloamingpantry.com.